Shipping & Returns
Our merchant, CLICKBANK, is processing your order. Your purchase statement (i.e. on your bank or credit card statement) will be listed under "CLKBANK*COM". It is important for you to inform the cardholder, if different from yourself, that this will appear. Upgrades and multiple purchases will show up as multiple listings on your statement. Please feel free to contact our support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries.
Continental United States
5-7 business days
International (and Alaska, Hawaii)
10-14 business days
** Due to unforeseen delays and slowdowns at every stage of the supply chain during the COVID-19 pandemic, you may experience tracking and shipping issues with your order. We apologize for the inconvenience and hope that things are back to normal as soon as possible. **
We ship all orders with UPS and FedEx in partnership with the USPS. Orders placed on weekdays will be shipped by the next working day. Orders shipped on weekends will be shipped the following Monday, barring US postal holidays.
Within one day of your item shipping, you will receive an e-mail notification containing order information and a tracking link. If delivery is refused or returned and the item is received back at our fulfillment center, your order will be refunded less shipping costs.
An order marked as delivered that subsequently goes missing is the responsibility of the purchaser. Ensure that you have a safe, secure location to receive shipment. Check with the courier if an order is marked delivered but you have not received it.
Please contact us at any time with questions or concerns regarding shipping or tracking of your order.
To receive a full refund, we must receive all products (even free or bonus products) back at our fulfillment center within sixty (60) days of the original order. The returns must be unused and in good condition. Inside the package, include a written or printed note with the following information:
- 1. Order ID number
- 2. Shipping name and address
- 3. Contact information
- 4. Original packing slip
Failure to meet any of the above requirements will void any refund obligations. Shipping costs for returns are the responsibility of the purchaser.
Your refund will be issued to the payment provider through which the purchase was made once the return is received in the manner outlined above. Depending on your payment provider’s processing times, please allow 3-5 business days for the refund to clear.
International shipping fees are non-refundable under any circumstances. Refunds, however, can be issued for returns on international orders and these will be processed according to the same requirements as listed above.
Shipping costs for international returns, including any customs charges or additional fees incurred, are again the responsibility of the purchaser.
For a flat rate of $5 per order, we offer shipping protection for your items. The terms and conditions of this offer can be found here.
UNLESS OTHERWISE STATED, WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPLICIT OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Physical Returns Address
37 Inverness Dr. East #100 Englewood, Colorado 80112 US
All digital items are covered under a 60-day no-questions-asked money-back guarantee. We must receive a request for refund within sixty (60) days of your original purchase to process your return.
Please contact us through our provided contact information at any time to initiation a digital return.
Use of our website implies consent and compliance with all conditions as listed in our Terms & Conditions